Being a strong believer in the importance of private sector development and guided by Uganda Vision 2040*, the Government of Uganda has launched the One Stop Center eBiz – the first inter-institutional project which aims to integrate services of different agencies and meet the expectations of businesses in Uganda to have online accessibility to all government services through a single point of entry.
eBiz will provide faster, more user friendly and more reliable services for local entrepreneurs and foreign investors by streamlining the ways they interact with government institutions – number of procedures, time and cost of obtaining the relevant licenses and permits will be reduced.
The eBiz project is at its starting stage and the system is not yet fully established. However, five services – Business Name Search, Business Name Reservation, Environment Impact Assessment, Investment licence and Land Title Verification – are already available and can be tried by businesses. The main purpose of launching the system at its very early stage is to make public aware, receive the feedback and identify existing issues so the final solution would be developed in the best possible manner.
One Stop Center eBiz is a multi-agency effort that relies on institutional cooperation and support to create a unified point of entry for eBiz users.
The following agencies are involved in the project:
- Uganda Investment Authority
- Uganda Registration Services Bureau
- Ministry of Lands, Housing & Urban Development
- Uganda Revenue Authority
- Kampala Capital City Authority
- Directorate of Citizenship and Immigration Control
- National Environment Management Authority
National Information Technology Authority-Uganda (NITA-U) is leading this project which is implemented by Norway Registers Development AS. The company both designs the eBiz system and provides consulting services for the reform planning and implementation.
*Uganda Vision 2040: “Uganda shall catalyze a whole-of-Government transformation by putting as many as feasible public services online as possible, automating work functions and reducing paperwork for greater internal operational efficiency.”